Cooking is a powerful path to autonomy.

Since 2016, PichaEats has worked alongside refugee chefs and stateless individuals in Malaysia — building livelihoods, careers, and dignity through food. Here's how, in five pillars of impact.

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering
— The reality

Refugees in Malaysia cannot legally work.

Malaysia is not a signatory to the 1951 UN Refugee Convention. This means that refugees registered with UNHCR in Malaysia — many from Myanmar, but also from Syria, Afghanistan, Palestine, Pakistan, and Iran — are not officially recognised as asylum seekers and are not permitted to take up formal employment.

For families who have already lost their homes, this creates a second crisis: poverty with no clear path forward. Children drop out of refugee learning centres to take informal work to support their parents. Adults who were once professionals find themselves unable to use their skills.

The same gap affects Malaysia's stateless community — individuals born here but locked out of education, formal employment, and legal protection due to gaps in nationality laws.

This is the gap PichaEats was built to address.

RM 1.04M
Earned in 2025 by individuals from refugee and stateless communities through PichaEats
Source: PichaEats Impact Report 2025
— 2025 in numbers

Impact at a glance.

Verified figures from our 2025 Impact Report

23
Picha Chefs operating across
19 home kitchens
54
Part-time work opportunities
created in 2025
189
Hours of training delivered
to chefs in 2025
1,884
Orders prepared through our
centralised kitchen
RM 1.04M
Income earned by the
community in 2025
12
Home kitchens upgraded
with new equipment
15
Trainees in our Food
Entrepreneur Incubator
2
Stateless legal cases initiated
with Lawyers for Liberty
— Five pillars

How we build livelihoods, not handouts.

PichaEats' impact is structured around five pillars — each one tackling a specific dimension of what refugee and stateless individuals need to build sustainable, dignified lives in Malaysia.

— Pillar 01

Income Generation

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering

The foundation of everything we do: putting real, recurring income into the hands of people who would otherwise be locked out of formal employment in Malaysia.

In 2025, our 23 chefs across 19 home kitchens earned RM 1,045,295 directly through PichaEats — an average monthly income that more than tripled from before they joined. Since 2016, we've channelled over RM 7.2 million to chef families.

RM 7.2M
Earned by chef families since 2016
RM 1,045,295 in 2025 alone · An average of 30 orders per chef, per month
80%
of chefs working with us 6+ months pay rent and utilities on time
86%
of chefs report being able to cover medical expenses from earnings
50%
of chefs began saving regularly after joining PichaEats
54
part-time roles created in 2025 in catering, ops, and customer service
— New in 2025

Limelight

A youth-focused training initiative launched in 2025, designed for refugee young adults aged 18–25. Using mocktail-making as a creative entry point, participants build confidence, communication, teamwork, and self-expression skills — and earn income from real events.

Limelight extends our impact beyond the kitchen, equipping refugee youth with skills, mindset, and possibility — beyond what traditional kitchen roles offer.

— Pillar 02

Physical Capital

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering

An income alone isn't enough — chefs need kitchens that can scale. Many of our chefs began with home kitchens that couldn't handle catering volumes. So we invest in the physical infrastructure that lets them grow.

12
Home kitchens upgraded with new ovens, refrigerators, and cooking tools
92% of chefs reported being able to upgrade their equipment
— Centralised kitchen

A shared professional space for the community

Our centralised kitchen is more than a production facility — it's a learning environment where chefs, trainees, and part-time staff collaborate and gain hands-on experience in a professional kitchen setting.

By centralising larger orders and training activities, we create employment opportunities beyond individual home kitchens — letting more people from refugee and stateless communities take part in food preparation, packing, and operations.

1,884orders prepared through the centralised kitchen in 2025
15job opportunities created via the centralised kitchen
RM 29,854additional community earnings via trained recipes
— Pillar 03

Capacity Building

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering

Across the communities we work with, potential is abundant. What's often missing is access to training — not just culinary, but the practical workplace skills that unlock long-term employability anywhere.

189
Hours of culinary and skills-based training delivered in 2025
Combining hard cooking skills with workplace readiness

Skills our chefs reported gaining

Time management
100%
Of chefs report better time management — handling orders efficiently while balancing personal responsibilities.
Organisation
65.2%
Stronger organisational abilities for planning meal preparation and managing kitchen tasks.
Financial management
49.8%
Greater control over personal finances — income tracking, budgeting, and planning.
Communication
46.7%
Improved confidence in everyday interactions — banking, shopping, expressing needs.
Before joining PichaEats, I didn't know how to work effectively as part of a team. Now, I have learned how to communicate, cooperate, and support others while working together.
— Picha Chef, anonymous submission
— Workplace Readiness Trainings

Skills that travel beyond our kitchen

Our 2025 training sessions combined practical workplace skills with personal development — supporting participants to build confidence, resilience, and clarity for any form of work, within or beyond PichaEats.

Professional CommunicationProblem SolvingConstructive FeedbackTime ManagementProject ManagementSelf-CareGenerative AICanva
— Food Entrepreneur Incubator

From trainee to Picha Chef

Our flagship up-skilling programme combines courses, workshops, and on-site practical training — letting trainees experience working in a real F&B business. Modules cover kitchen hygiene, food handling, finance and costing, digital marketing, and multi-cuisine cooking — finishing with a month of supervised real orders for actual clients.

15trainees completed the 2025 cohort
6onboarded as Picha Chefs and part-time crew
46training hours per programme cycle
I am truly grateful for this platform. It has given me excellent training, built my confidence, and helped me become stronger. The teachers were polite, supportive, and always explained everything with patience. This training has changed my life, and I am proud to be a Picha Chef.
— Incubator graduate, anonymous submission
— Pillar 04

Building Lasting Relationships

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering

A job changes a household. A community changes a life. Beyond income and training, our chefs and their families need belonging — to feel seen, supported, and never alone in a country where the system often makes them invisible.

— Quarterly chef hangouts

Stepping out of the kitchen

Every few months, we take a break from the hustle and head out together — a beach day, a poolside gathering, or simply sharing a meal. These moments let chefs and team bond beyond work. Laughter, stories, and good food are what keep the community strong.

— Visitations

Showing up at home

Some of the best conversations happen over a home-cooked meal. Every few months, we visit our chefs to check in, share their joys and struggles, and simply spend time together. These visits help us understand them better — and remind them that they're never alone in this journey.

— Sharings from chefs

From plate to story

At every Picha Hangout, our chefs take the stage and share their stories — their journey, their challenges, their dreams. It's one thing to enjoy a good meal, but another to hear from the person who made it. Seeing clients connect with chefs on this deeper level is what makes the work mean something.

— Pillar 05

Legal Pathways for stateless individuals

Social Enterprise Malaysia Refugee Livelihood Work Opportunities Food Catering

Malaysia is home to a significant population of stateless individuals — people who, due to gaps in nationality laws and documentation, face lifelong barriers to education, employment, and legal protection. Without formal recognition, many grow up locked out of systems meant to provide stability and opportunity.

Our involvement began through our partnership with Dignity for Children Foundation, where we recruited displaced and stateless youth as PichaEats interns. Working closely with them revealed that beyond skills and jobs, legal identity is a critical missing piece.

— Launched in 2025

Partnership with Lawyers for Liberty

In 2025, PichaEats began supporting stateless individuals by working alongside Lawyers for Liberty to navigate documentation and legal processes. Through this collaboration, two new cases were initiated, with one submitted within the year.

Beyond case support, we've begun gathering volunteers to assist with coordination and follow-up — strengthening access to legal guidance for individuals who would otherwise face significant barriers navigating these processes alone.

2legal cases initiated in 2025
1case submitted to authorities within the year

By supporting legal navigation, we aim to complement our livelihood work with longer-term structural support — helping stateless individuals move closer to legal recognition, unlock access to education and work, and reduce the isolation they face navigating complex systems alone.

Built in partnership with

UNHCR MalaysiaDignity for ChildrenLawyers for LibertyTaylor's UniversityWORQ
— The full picture

Read the 2025 Impact Report.

The complete account of our work in 2025 — every chef, every kitchen, every cohort, every legal case. Suitable for sustainability filings, CSR reports, and procurement evaluations.

Download the report (PDF) →
— Get involved

Three ways to amplify the work.

— For corporates

Cater your next event

Every catering booking funds our chefs, programmes, and the entire chain — from kitchen to service to logistics. The most direct way to support the work is to book us.

Request a quote →
— For volunteers

Join our community

We're always looking for volunteers to help with our legal pathway work, training programmes, and chef hangouts. Time is one of the most valuable things you can give.

Volunteer with us →
— For partners

Build something with us

Whether it's a CSR programme, a corporate offsite, a training collaboration, or a longer-term partnership — we work with organisations who want to do this together.

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